Frequently Asked Question

During your 3D inbody compostion scan you'll have the room to change your cloth and conduct the scan on your own. For scan accuracy, Wear well-fitted underwear or leggings. If you have long hair, secure it in a bun to prevent interference with the scan.

For an accurate test, follow these recommendations:

• Hydrate well the day before.
• Remove all jewelry, socks, pantyhose, and shoes.
• Stand upright for at least 5 minutes before testing.
• Avoid caffeine on the day of your test.
• Avoid eating 3-4 hours before testing.
• Use the restroom before testing.
• Avoid exercise 6-12 hours before testing.
• Avoid alcohol for 24 hours before testing.
• Do not test after a shower or sauna.
• Do not use lotion or ointment on hands or feet.
• If it's winter, warm up for 20 minutes before testing.
• Avoid testing if you are pregnant, menstruating, or have medical implants like pacemakers.

After completing the scan, you will see a QR code. Scan it with your phone, fill out your information, and voilà! All the results will be on your phone. You can send the report to your email or ask us to print it. You can also access it anytime by using this link and entering the email or phone number you used when you did your scan.

It's easy! Simply step on the scanner and follow the voice guidance. The scanner will guide you step by step to complete the test.

The scanner utilizes three advanced technologies:

1. 3D Infrared Imaging: This captures your body shape, measurements, and circumferences.
2. Bioelectrical Impedance Analysis (BIA): This measures fat, muscle, and water composition in your body.
3. Bioelectrical Data Analysis (BDA): This enhances the accuracy of body composition measurements by analyzing additional electrical properties of body tissues.

Together, these technologies provide a comprehensive and precise analysis of your body composition.

Body Fat Composition, BMR (Basal Metabolic Rate), and WC (Waist Circumference).

Body Fat Composition is crucial for weight loss as the ultimate goal for any weight loss to loss fat and gain muscles.

BMR, or Basal Metabolic Rate, reflects the energy needed for basic bodily functions. It plays a key role in weight maintenance, gain, or loss. BMR Changs with body weight change.

WC (waist circumference) is a vital predictor of cardiometabolic disease risk. High-risk thresholds are greater than 40 inches for men and greater than 36 inches for women.

it depends on your progress but roughly every 3 months in the first year of your weight loss journey.

The test costs $30. However, it's free for our monthly membership holders.

Currently, we do not accept insurance for our services, but we anticipate introducing this option within the next couple of months. Nonetheless, we are pleased to offer a free initial consultation to help you begin your journey with us. Additionally, we have an ongoing promotion that provides significant discounts for follow-up visits, now available for just $99, reduced from $169. Furthermore, if you sign up for membership, all visits will be free.

Yes, you will receive a detailed receipt that includes all the services provided. You can use this receipt to submit an ‘Insurance Claim Form’ to your health insurance if you choose to do so.

Certainly! Our clinic offers the GLP-1 Semaglutide injection at a cost of $299 for a one-month supply, reduced from the original price of $399 with a $100 discount. It's important to note that Semaglutide is administered once weekly, so this supply includes four injections for the month. If you sign up for the membership, you will receive a 10% discount on injections, bringing the cost down to $270.

Yes, we offer Tirzepatide at the following prices:

• Tirzepatide Starter dose: $399/month
• Tirzepatide Maintenance dose: $549/month
• Tirzepatide Max dose: $649/month

With membership, you receive a 10% discount, resulting in the following prices: $360/$500/$590.

Yes, we do offer a membership! Our comprehensive membership includes free monthly visits, access to 10% off GLP-1 Semaglutide (Wagovy) injections and Tirzepatide (Mounjaro), free 3D body scans, and unlimited communication with our doctor through the patient portal – all for just $99 or $49 with insurance.

To enroll in our membership, you have two convenient options. You can make the request during your visit to the clinic or simply pay directly through this link. We'll guide you through setting up an auto-pay system, ensuring that your card is charged the monthly membership fee. The standard membership fee is $99 (or $49 if your insurance is accepted).

For example, if you choose the membership option without utilizing your insurance and opt for the GLP-1 Semaglutide injection, the monthly fee will be $99. Additionally, during your visit, you will be charged $270 for the month's supply of the injection, bringing the total to $369. With this membership, you'll benefit from receiving four Semaglutide injections each month, a complimentary visit, and a 3D body scan every two months to monitor your progress.

We accept debit cards, credit cards, Apple Pay, Android Pay, and cash. HSA cards are also accepted.

You have the option to make payment during your visit, during which we will securely add your card details to your account. Alternatively, if your account has already been set up, you can conveniently use the patient portal. Feel free to contact us at 630-230-5152, and we can assist you by sending a payment link.

Mounjaro is the brand name for Tirzepatide by Eli Lilly for diabetes and has been used off-label for weight loss.

Mounjaro shot site can be in the stomach (abdomen), thighs, or in the back of your upper arm.

In the first 4 weeks, the dose is 2.5 mg . After that, you can increase it by 2.5 mg each month until you reach the highest dose of 15 mg per week.

Thighs are the best place to inject Mounjaro, Tirzepatide and Zepbound as it gives less bruises and patients report fewer side effects when injected in the thighs compared to the stomach.

Mounjaro is an injectable prescription medicine called Tirzepatide used to improve blood sugar (glucose) in adults with type 2 diabetes mellitus and for weight loss.

Eli Lilly's weight loss drug is Zepbound, a brand name by Eli Lilly for Tirzepatide used for weight loss.

Eli Lilly's brand is Mounjaro for diabetes and Zepbound for weight loss.

We offer virtual visit and we ship tirzepatide prescription injections to your home.

Tirzepatide is the generic name(active ingredient) for Mounjaro.

Choose the best time that works for you and pick a day where you can easily remember every week. Some thoughts to consider from Dr. Nakawa's experience with many patients taking Mounjaro, and some ideas to consider injecting it in the morning after eating a very light meal.

Most patients tolerate Tirzepatide well with minimal or no side effects. The primary side effect is nausea when you first start the medicine, which usually fades away over time. Other possible side effects include constipation, headache, tiredness (fatigue), upset stomach, feeling bloated, and belching.

Tirzepatide has a dual-action. It boosts two gut hormones, GLP-1 and GIP, released during meals. These hormones help control hunger, metabolism, and communication between the gut and brain, making you feel full. This makes it easier to eat less and lose weight.

Tirzepatide Starter dose: $360/month
Tirzepatide Maintenance dose: $500/month
Tirzepatide Max dose: $590/month

Once you have filled out the appointment form to schedule your first visit, you will receive a call and a message on your provided email from WAY LESS CLINIC (noreply@charmtracker.com). Click on the activation link in the message and follow the steps to complete the registration of your Charm Health account. Here is a video explaining the activation process: https://www.youtube.com/watch?v=dKiSH3cM3EM

If you have an account, you can log in by clicking on 'Patient Login' in the top menu bar. Additionally, you may use the Charm mPHR app on your iPhone or Android phone to log in to your account.

Your patient account is the same as the Charm Health account. With this account, you can complete the intake form, sign the consent form, add your credit card to pay your balance, upload documents such as lab results, request appointments, engage in direct messaging with the provider, and access various features such as vital trackers and diet and exercise recommendations.

Yes. you may use the Charm mPHR app on your iPhone or Android phone to log in to your account.

If you've forgotten your password, follow these steps:

1. On the login page, click on 'Forgot My Password' located below the login details.
2. Enter your email address and click "Next."
3. Type the CAPTCHA you see (case-sensitive), then click "Continue to reset password."
4. Check your email for the One-Time Password (OTP) code.
5. Copy and paste the OTP code.
6. Click "Verify" and follow the steps to choose a new password.

Check your email's spam folder and search for a message from noreply@charmtracker.com. If you still can't find it or if the activation link has expired, text us at 630-230-5152 to request a new link.

text us at (630) 230-5152 to request a new link.

Text us at (630) 230-5152 for assistance in changing your email address on file.

For Desktop: If you're on the desktop, click on "Send Message" in the top bar. In the "To" field, choose your provider or the team member you're trying to message.

Using Charm mPHR App: If you're using the Charm mPHR app, click on the plus circle icon located at the bottom right. Choose "Compose Message" and select the team member you're trying to message.

To schedule an appointment, please complete the form at the end of the page. Provide your first and last name along with your date of birth. Indicate whether you are a new or current patient, then click "Next." Fill in your address, phone number, and email address. Choose the type of visit, either in-clinic or virtual via video or phone call. Also, specify if you plan to take your 3D body scan.

Alternatively, you can text us at (630) 230-5152 with the aforementioned information to schedule an appointment for you. Once we receive your information, we will send you a text with your appointment date and time.

In-clinic visits are available at our Oak Brook clinic on Fridays and Saturdays.

Yes, our clinic is located in Oak Brook Surgical Center, and you can park your car in the parking lot.

Our clinic's address is 2425 W 22nd St, Suite 206. Oak Brook IL 60523. If you're visiting us on Fridays and Saturdays, you can park your car in the parking lot and enter from the side door if the main door is closed. Our clinic is located on the second floor, Suite 206, and you can use either the stairs or the elevator to reach it.